Tech Tip

Posted by Eric Jaffe | Posted in Web/Tech | Posted on 10-10-2007

Just wanted to say how impressed lately I have been with www.logmein.com a free or for pay service that I have been using to help remotely overtake PC’s/Servers. It’s a great tool for technology professionals, but also for home users. It is a lot like "GOTOMYPC.COM" but free. You can install this software on your comptuer and then access it remotely from anywhere you can get an internet connection.

For you ultra techy’s I have been using a support combination of logmein.com, Real VNC, and YUGMA (an inexpenseive) for pay service that allows me to provide remote help desk support.

It’s a virtual support world. I am actually working with a customer in Ft. Lauderdale.. God is good.

Yesterday I was blown away workign with a Dell tech support person from the Phillipines who was overtaking a laptop I was working on, installing drivers remotely, while we talked on a crystal clear connection.

Man technology continues to be interesting! :)

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Comments (2)

  1. Have you tried out the new new version of Yugma that is integrated with Skype? It’s also very cool. Check it out at
    http://www.yugma.com/yugmaskype/
    I’m using the free version. I like the new look too!

  2. I have tried YugmaSkype. Unfortunately I found it to be really buggy for some reason. So far I have stuck with the main version and it has served me really, really well.
    Thanks for your post!

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